1.1 Access to this site is subject to these Terms and Conditions and use of this site constitutes your acceptance of these Terms and Conditions.
1.2 Before downloading a Trail online, you will be required to click a box to confirm that you have read carefully and agree with these Terms and Conditions.
1.3 Before registering for tickets to attend a PuzzleTrails event, you will also be asked to read these Terms and Conditions. Registration will constitute your agreement to them.
1.4 PuzzleTrails reserves the right to change these Terms and Conditions at any time. You are responsible for checking this site to obtain notice of any such changes occurring since last use.
2. Use by you of this site
2.1 You must use this site in a lawful and appropriate manner, consistent with all applicable laws and regulations
2.2 PuzzleTrails are purchased for single family, single activity use. You may print several copies of a purchased trail for use on the day, within your own immediate family. Reproduction or passing on of purchased material to distribute to a wider group constitutes breach of the terms of the site and dishonesty. PuzzleTrails would be very happy to provide practically priced solutions for parties, holiday care, corporate events and community groups, or provide advice if you are unclear on what is acceptable use, if contacted directly. See also the published FAQs for more guidance.
2.3 You may not distribute or receive inappropriate materials via this site, carry out any activities that attempt to obtain information about others using the site, or transmit any material containing anything intended to damage the functioning of this site.
2.4 You agree to indemnify PuzzleTrails and hold PuzzleTrails harmless against any claims, and reasonable costs or expenses resulting from your breach of these terms
2.5 Any such breach entitles PuzzleTrails to terminate your access immediately.
3. Proprietary Rights
3.1 You agree that all content, design and arrangement of content in this site, are protected by copyrights, trade marks and other proprietary rights and laws. The names, images and logos identifying PuzzleTrails are propriety marks.
3.2 Copying, distributing, or creating derivative works is prohibited without the prior express written authorisation of PuzzleTrails, with the exception of downloading and printing a Trail after purchase.
3.3 Trails are to be used for personal non-commercial use only, unless with specific prior agreement with PuzzleTrails.
3.4 Copying of pages or saving to a storage medium may only occur if for use by the initial purchaser.
3.5 No part of this site or any PuzzleTrails may be reproduced without prior written permission. It is intended that the purchase of a Trail is for single use only by the purchaser. Copying to distribute for subsequent use or beyond the immediate purchasers family is in breach of these terms and conditions.
4. Limitation and Exclusion of PuzzleTrails’ Liability
4.1 PuzzleTrails shall not be liable for any form of damages arising from the use of or inability to use this site.
4.2 PuzzleTrails shall not be liable for the use of any Trails or any other material contained within the website, whether Trails, Puzzles or articles.
4.3 Users of any PuzzleTrail undertaken, whether purchased or during a free event, are solely responsible for the safety of themselves and their party whilst on a Trail. We cannot be held responsible for any loss or damage to property, or accident or injury to life and limb incurred whilst on a Trail.
4.4 Responsibility for loss or damage to property, or accident or injury to life and limb relating to children participating on a Trail, whether purchased or during a free event, remains with the parents of those children or the assigned carer for that child at the time.
5. Access to this site
5.1 Whilst PuzzleTrails aims to ensure that this site is available 24 hours a day, it will not be liable if for any reason the site is unavailable for any period. PuzzleTrails does not guarantee the functions contained in the site will be uninterrupted, error-free, unaffected by third party tampering or free of virus.
5.2 Access to this site may be suspended or terminated at any time, without notice. PuzzleTrails has no liability to the user or any third party for termination of service.
6. Information and Links on this site
6.1 PuzzleTrails endeavours to ensure accuracy of the site at all times but does not accept liability for error or omission.
6.2 Where this site contains links to third party websites which are controlled and operated by PuzzleTrails, they are not responsible for the contents of any linked site. Access by you to a linked site is at your own risk.
6.3 We welcome the reporting of any errors found in our site or information relating to Trails. Please get in touch using the Contact Us form.
7. Refund and Cancellation Policy
7.1 Cancellation of an order is only possible up to the point of payment.
7.2 Once payment has been made PuzzleTrails cannot not offer refunds for any Trails once the Trail is available for download.
8.1 All orders are processed in AUD